How still. works
Good work doesn’t happen by accident.
Behind every recommendation is a considered process. From understanding your business to measuring what works, still. takes a structured, evidence-led approach to improving websites.
The methodology
Six stages.
A considered way of working.
A clear route from understanding what matters to keeping things working. Each stage gives the next one a reason.
Understand
Establish your objectives, audiences, challenges and constraints.
Survey
Inspect the relevant parts of th your website and gather evidence.
Prioritise
Weigh impact, urgency, effort and dependencies to decide what comes first.
Improve
Implement agreed changes or coordinate the right specialist expertise.
Measure
Verify the changes and compare progress with available baseline data.
Maintain
Monitor, update and refine the website as your business evolves.
And around we go.*
*What we learn informs what comes next.
One approach.
Different ways to work together.
The same method underpins each service. How far we go, and where we focus, depends on what you need.
|
STAGE |
Review |
Improve |
Manage |
|---|---|---|---|
|
Understand |
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|
Survey |
Full web survey |
Focused assessment |
Ongoing checks |
|
Prioritise |
|||
|
Improve |
|||
|
Measure |
Baseline established |
||
|
Maintain |
Start where you are.
Scope is agreed around your priorities.
A full Web Survey isn’t a prerequisite for Improve or Manage.
We assess what’s relevant to the work.
Something to show for it
What you’ll walk away with.
Clarity & Direction
Review
A grounded view of your website and a practical plan of what comes next.
Web survey report
An assessment of the agreed areas, with evidence behind the recommendations.
Findings register
A clear record of issues and opportunities, with context for each finding.
Prioritised roadmap
Recommended actions ordered by impact, urgency, effort and dependencies.
Walkthrough
A conversation to unpack the findings, answer questions and agree next steps.
Focused action
Improve
Agreed changes, carried through with care and checked before completion.
Agreed scope
Defined priorities, deliverables and responsibilities before work begins.
Implemented improvements
The agreed changes made to your website, with a record of what changed.
Specialist coordination
Where agreed, the right expertise brought in and coordinated around the work.
QA & completion summary
Checks against the scope, a summary of completed work and any next steps.
Continued care
Manage
A reliable rhythm of support, upkeep and considered improvement.
Support plan
An agreed scope, cadence and way to request and prioritise support.
Ongoing updates
Regular website upkeep and agreed improvements as needs evolve.
Issue & action tracking
Visibility of what’s been raised, what’s in progress and what’s resolved.
Performance & progress reports
Updates on completed work, available performance data and recommended next steps.
Let’s find your next step.
Tell me a little about your website and what’s on your mind. We’ll work out where still. can help.
